
Finding the right aged care support close to home can make all the difference. It benefits not only the person receiving care but also families and loved ones involved. In particular, Wallsend sits in Newcastle’s inner west and is vibrant and well-connected. It also has a strong community spirit. As a result, older Australians in Wallsend and the Hunter Region need access to quality local aged care services. This ensures comfort, familiarity, and consistent support within their own community.
With this in mind, Sublime Care is an NDIS and CHSP provider. It offers personalised support across the Hunter Region and Newcastle. Importantly, our team is based at 140 Nelson Street, Wallsend. The team is local and invested in the community’s wellbeing. In addition, services are tailored to meet individual needs and preferences. This approach supports independence while maintaining dignity and quality of life.
To help guide you, this resource outlines Sublime Care’s aged care services in Wallsend and surrounding areas. It also explains who is eligible and how to get started. Furthermore, it provides clear information to support informed decision-making. Ultimately, the goal is to help families find the right care with confidence.
What Aged Care Services Does Sublime Care Offer in Wallsend?
Sublime Care delivers a range of government-funded and privately arranged aged care services to older Australians in Wallsend and across the Hunter Region. Our services cover in-home care, allied health, and specialist accommodation, giving individuals and families real choice in how care is delivered.
1. Support at Home (SAH)
From 1 November 2025, the Australian Government replaced the Home Care Package (HCP) system with a new program called Support at Home. Sublime Care is an approved Support at Home provider delivering services to eligible older Australians in Wallsend and Newcastle.
Support at Home is designed to help older Australians remain living independently in their own homes for as long as possible. It is flexible, person-centred, and organised into three key service categories:
Everyday Living
Assistance with domestic tasks that help you maintain a safe and comfortable home environment, including domestic assistance, essential home repairs, meal preparation and delivery.
Independence Support
Supports that keep you active and connected in your community, including personal care, social support and community engagement, respite care, and transport.
Clinical Support
Medical and therapeutic services delivered by qualified health professionals, including nursing, allied health, therapeutic services, and case management.
Support at Home provides eight funding classifications ranging from approximately $10,731 to $78,106 per year, with quarterly budgets giving participants greater flexibility and control over their care.
2. Commonwealth Home Support Programme (CHSP)
The Commonwealth Home Support Programme (CHSP) is an entry-level home support program for older Australians who need a small amount of assistance to continue living at home. Sublime Care is an approved CHSP provider delivering services across Newcastle, the Hunter Region, and Sydney.
CHSP Allied Health Services
Sublime Care currently accepts CHSP referrals for Occupational Therapy and Physiotherapy services for eligible participants.
Our CHSP Allied Health services are delivered by qualified, experienced clinicians and are available across the Hunter Region, Newcastle, and Sydney (subject to availability in Sydney).
Occupational Therapy (OT)
Our CHSP OT services help older Australians manage daily tasks safely and independently at home and in the community. Services include home assessments, home modification recommendations, assistive equipment prescription, and functional goal setting.
Physiotherapy
Our CHSP physiotherapy services focus on improving movement, strength, balance, and mobility helping older Australians stay active, reduce falls risk, and maintain their independence for longer.
Who is Eligible for Aged Care Services in Wallsend
Support at Home and CHSP eligibility:
- Aged 65 years or over (50 years or over for Aboriginal and Torres Strait Islander people)
- Living in Wallsend or surrounding Newcastle suburbs
- Registered with My Aged Care or willing to register
SDA eligibility (NDIS):
- Have an NDIS plan or are eligible to apply
- Have SDA funding or are expecting to receive it
- Have a goal to change your current housing situation
If you are unsure whether you or a loved one is eligible, our team is always happy to help you navigate the process.
Why Choose Sublime Care for Aged Care in Wallsend?
Sublime Care is not just a provider, we are your neighbours. Our office is located at 140 Nelson Street, right in the heart of Wallsend, meaning our team genuinely understands the local community and the needs of the people who live here.
Here is what sets us apart:
Person-centred from day one. Every care plan we develop starts with listening. We want to understand your goals, your preferences, and what matters most to you.
Qualified Allied Health professionals. Our OT and physiotherapy team brings genuine clinical expertise, compassion, and a commitment to helping you live your best life at home.
A registered provider you can trust. In New South Wales, aged care services operate under the Aged Care Quality Standards enforced by the Aged Care Quality and Safety Commission. Sublime Care meets these standards and is committed to continuous improvement in the quality of our care.
Local knowledge, local presence. Being based in Wallsend means we can respond quickly, build genuine relationships with our clients, and connect you to local community services and resources.
How to Get Started
Getting started with Sublime Care is simple:
- Register with My Aged Care at myagedcare.gov.au or call 1800 200 422
- Submit a referral to Sublime Care using our online referral form
- Our team will contact you to discuss your needs, goals, and the best services for you
- Your care begins — tailored to you, delivered locally
Conclusion
Whether you are looking for in-home support through the Support at Home program, allied health services under CHSP, or specialist disability accommodation right here in Wallsend, Sublime Care is here to help.
We believe every older Australian deserves to live with dignity, independence, and the right support around them. Our local team is ready to listen, guide, and walk alongside you every step of the way.
📞 02 4911 2380
✉️ admin@sublimecare.com.au
🌐 www.sublimecare.com.au
📍 140 Nelson Street, Wallsend NSW 2287
🕐 Monday to Friday | 8:30am to 4:30pm
For official aged care information and to register with My Aged Care, visit myagedcare.gov.au or call 1800 200 422.
