Sublime Care
NDIS Disability Services NSW | Aged Care | Sublime Care
OUR TEAM
Elle | Allied Health Team Leader – Speech Pathologist
Elle is our Allied Health Team Leader and one of our Speech Pathologists here at Sublime Care. With nearly 14 years of experience across Private Practice and the Not for Profit sector, she has specialised knowledge of Restrictive Practice, Safe swallowing practices, Communication disorders, Staff performance management and understanding of the NDIS.
Throughout her career, she has focused on helping children and young people with disabilities achieve their goals and improve their quality of life.
Outside of work, Elle enjoys going to the gym, spending time with her family, and spoiling her dog.
Services
• Behavioural complex clients
• Autism and intellectual disability clients
• Capacity Building
• Trauma informed care
• Meal Time Management
• Feeding and swallowing
• Paediatric disability
• Feeding and swallowing
Grace | Speech Pathologist
Grace is a passionate Speech Pathologist at Sublime Care, dedicated to supporting children and young adults in overcoming challenges with communication, language, fluency, voice, and swallowing. Her role involves conducting detailed assessments, creating individualised therapy plans, and collaborating closely with families and other professionals to achieve meaningful outcomes.
Outside of work, Grace enjoys surfing, running, and long beach walks to unwind. She’s also an avid reader, with a love for John Green novels, and enjoys experimenting with new baking recipes.
Services
• Lidcombe program for Stuttering
• Swallowing disorders
• Capacity building
Audrey | Speech Pathologist
Audrey is our Speech Pathologist, providing personalised, evidence-based therapy designed to improve speech clarity and confidence, helping clients thrive in their everyday environments. Early in her career she has worked as an Allied Health Assistant in the Not for Profit space, allowing her to develop a strong foundation in client-centred care.
Outside of work, she enjoys crocheting, keeping active at the gym, and exploring new places. Inspired by personal growth and resilience, she lives by the quote: “Nothing is impossible, the word itself says ‘I’m possible.’”
Services
• Paediatric communication
• Speech sound disorders
• Phonological processes
• Therapy plan creation and implementation
• Capacity Building
Tobin | Senior Occupational Therapist
Tobin is a Senior Occupational Therapist at Sublime Care, committed to helping our Aged Care clients live safely and independently. With over 9 years of experience including 6 as a Snr, Tobin has worked across the Rehab, Aged Care and Community Sector.
Outside of work, Tobin enjoys time with his wife and three young sons, cooking, collecting model cars, playing sports, and relaxing on the family farm.
Services
• Detailed assessments
• Complex seating
• Dementia care
• Cognitive assessments
• Functional capacity evaluations
• Falls prevention
• Assistive equipment in the aged care sector
• Home modifications
Aimee | Senior Occupational Therapist
Aimee supports CHSP participants with the goal of helping live at home. She holds a Master of Occupational Therapy and a Bachelor of Applied Science (Exercise and Sport Science), both from the University of Sydney. Her background includes roles in the NDIS sector and Occ Rehab along with ACAT assessment through the Transition to Aged Care Program.
Motivated by her close relationship with her grandparents, Aimee is passionate about supporting joyful, independent ageing. Outside of work, she enjoys social basketball, art galleries, live music, and travelling—particularly her adventures in Japan and the Canadian Rockies.
Services
• Conducting functional assessments
• Prescribing assistive technology
• Implementing falls prevention strategies
• Reviewing cognitive approaches
• Upper limb therapy in neurorehabilitation.
Rylan | Occupational Therapist
Rylan is an Occupational Therapist with extensive experience supporting older adults and individuals with diverse needs across the community, hospital, and aged care settings. At Sublime Care, he is committed to delivering client-centred care that promotes independence, function, and overall wellbeing.
Rylan has worked as an ACAT Assessor, conducting comprehensive assessments for clients in both hospital and community settings. He has experience across Home Care Packages, Residential Aged Care, Transitional Aged Care Programs, and Short-Term Restorative Care.
Services
• Support in pain management
• Functional capacity reports
• Provision of equipment
• Letters of recommendation
• Minor Home mods
• Cognitive tests
Saki | Occupational Therapist
Saki is our Occupational Therapist, dedicated to helping individuals enhance their independence and quality of life. Originally from Japan, Saki has over six years of experience in a rehabilitation hospital and community OT work. Saki’s passion for occupational therapy was inspired by her love for helping elderly individuals, which started from spending cherished time with her grandparents.
Outside of work, Saki enjoys yoga, beach walks, and spending time with her partner.
Services
• Conducting assessments for aged care
• Recommendation for assistive devices
• Home modifications
• Therapy sessions
• Bobath concept- specialising in neurological conditions in the Aged Population
Laura | Occupational Therapist
Laura is a dedicated Occupational Therapist supporting participants through the CHSP scheme and the NDIS. She is passionate about helping people live more independently and improving their overall quality of life. Before becoming an OT, Laura worked as an occupational therapy assistant and support worker in the disability sector for two years. Her experience supporting adolescents and participants with dementia deepened her passion for promoting routines, independence, and well-being.
Outside of work, Laura enjoys staying active, going to the gym, playing tennis, and spending time at the beach. She also loves podcasts, and exploring different music genres.
Services
• Initial assessments
• Functional Capacity assessments
• Functional capacity reports
• Letters of recommendation
• Home mods including grab rails, shower access, and stair lifts
• Provision of personal alarms
• Cognitive support strategies
Clayton | Occupational Therapist
After a successful career in architecture, Clayton transitioned to Occupational Therapy, earning his Master of Occupational Therapy in 2020. His background brings a unique skill set to the role, particularly in home modifications. Since entering the industry, he has worked primarily in the NDIS space, with extensive experience in mobility, functional capacity, and daily living support.
Clayton is passionate about helping people age in place and maintain their independence, which led him to join Sublime Care.
Outside of work, he enjoys staying active through exercise and weekend soccer, cooking, gardening, and spending time with his two kids, dog, and a busy home life.
Services
• Functional Capacity Reports
• Daily living support
• Perscribing assistive technology
• Home modifications
Kyla | Occupational Therapist
Kyla’s focus is on helping participants stay safe in their homes and maintain independence in everyday activities through practical, client-centred support.
Since graduating in 2017, Kyla has worked across both aged care and disability sectors. Her previous experience includes ACAT training, giving her strong insight into the aged care system and available supports.
Kyla is passionate about helping people live well and feel empowered in their daily routines. Outside of work, she enjoys spending time at the beach, travelling, going to the gym, and exploring her love of food and nutrition through cooking and creativity in the kitchen.
Services
• Assistive technology prescription
• Home modifications
• Therapeutic interventions tailored to individual goals
Jake | Occupational Therapist
Jake is working with older adults under the Commonwealth Home Support Programme (CHSP). He has a strong interest in community-based care, particularly in practical solutions that enhance everyday function. He has worked across Workes Compensation and DVA schemes and enjoys the one-on-one with his clients.
Outside of work, Jake enjoys playing indoor volleyball and basketball, staying active, and discovering new local cafés in the community.
Services
• Assistive technology prescription
• Goal-based therapeutic interventions
• Functional assessments
• Implementing falls prevention strategies
Brody | Occupational Therapist
Brody is a Graduate Occupational Therapist transitioning into his first qualified OT role after many years working in the mining sector. Seeking a more meaningful career, he was inspired to pursue Occupational Therapy to support and improve the lives of individuals within the community.
He is passionate about person centred care and enjoys supporting people to build independence, confidence, and participation in everyday life while continuing to develop his skills as a new graduate.
Outside of work, Brody enjoys spending time with his family, getting outdoors with his two young children, playing guitar, and staying active while balancing a busy family life.
Elizabeth | Occupational Therapist
Elizabeth is our Occupational Therapist at Sublime Care, supporting NDIS participants to engage in meaningful activities safely, confidently, and independently. She delivers functional, person centred therapy across home, school, and community settings, tailoring supports to each individual’s goals, strengths, and environment.
Elizabeth graduated with a Bachelor of Occupational Therapy with Honours in 2023. She began her career in Occupational Rehabilitation before transitioning into the NDIS space, where she is passionate about promoting accessibility, independence, and participation in everyday life. She has a particular interest in supporting adolescents and adults with mental health and everyday functioning.
Outside of work, Elizabeth enjoys spending time with her two dogs, travelling in her caravan, gardening, and relaxing with tea, coffee, and snacks.
Services
• Executive functioning support
• Emotional regulation strategies
• Sleep hygiene and routine development
• Energy conservation strategies
• Daily living skill development
• Functional capacity building
• Community participation support
• Task and environmental adaptation
Tom | Senior Physiotherapist
Tom is our Senior Physiotherapist at Sublime Care, with over a decade of experience in hospital settings and aged care. He is a Newcastle local who leads with empathy and compassion. He completed further study in gerontology and is passionate about providing person-centred care to participants achieve their goals.
In his free time, Tom enjoys exploring the outdoors, traveling, and pursuing hobbies like chess, soccer, and rock climbing.
Services
• Mobility support
• Falls prevention
• Muscle strengthening and endurance
• Post-operative recovery
• Pain management
• Care for neurological conditions such as Stroke and Parkinson’s disease
Peter | Physiotherapist
Peter is an experienced Physiotherapist with 25 years in the disability sector, supporting people to maintain mobility and independence. He is passionate about helping individuals move better and believes that movement is the best medicine, especially for older adults. He has worked as a Practice Lead, supervised students and worked within early education schools for children with disabilities.
With a wealth of experience, Peter enjoys the variety of people he works with and takes pride in tailoring physiotherapy to each person’s unique needs.
Outside of work, Peter enjoys running, good food, singing in a choir, and cheering on his kids at their sports games.
Services
• Physical and intellectual disabilities across the lifespan
• Manual handling training for support staff
• Developing individual plans
• Wheelchair skills groups for manual and power chair users
Kris | Physiotherapist
Kris is a Physiotherapist at Sublime Care, dedicated to enhancing mobility, independence, and quality of life through person-centred care. She works closely with clients to set meaningful goals and deliver tailored treatment plans that support daily function and community participation.
With experience across private practice, aged care, and hospital settings, Kris is in her 3rd year of practice and is passionate about the positive impact physiotherapy can make in people’s lives.
Outside of work, Kris enjoys indoor volleyball, water sports, hiking, and exploring new restaurants—always on the lookout for her next hobby.
Services
• Fall prevention
• Pain management
• Mobility training
Kaylan | Physiotherapist
Kaylan provides person-centred, goal-oriented therapy to CHSP and NDIS participants. Kaylan holds a Master’s degree in Physiotherapy and a Diploma in Sports Massage. Since 2020, she has built a broad clinical foundation working across inpatient, outpatient, and community settings. Her experience spans orthopaedic rehab, cardiology, musculoskeletal, rheumatology and neurology, She has also worked with elite sporting teams, including the Scottish Rugby Union and the Scottish Fire Service.
In 2024, Kaylan moved from Scotland, bringing with her a diverse skill set and a passion for supporting individuals in the disability and aged care sectors. Kaylan loves rugby, golf, and water sports, and is a proud Harry Potter fan. Since moving to Australia, she’s also developed a deep appreciation for great coffee—and swears it’s the best she’s ever had.
Services
• Improving mobility
• Pain management
• Stroke
Leah | Physiotherapist
Leah supports clients in the community to work toward their personal health and mobility goals. Her approach is practical, compassionate, and results-driven—focusing on improving strength, movement, and overall wellbeing.
With nearly 14 years of experience as a physiotherapist and a background in personal training, Leah has run numerous small group exercise programs designed to boost strength, fitness, and confidence. Her early career in the fitness industry led naturally into private practice, and more recently, into the disability and aged care sector.
Outside of work, Leah enjoys going to the gym and is especially inspired by the everyday resilience she sees in others who push through challenges to better themselves. She’s also a proud dog mum to three dogs and competes in obedience trials with one of them.
Services
• Care planning
• Injury management and preventions
• Functional rehab
• Sideline and acute injury management for athletes
• Dry needling
Iain | Physiotherapist
Iain is a dedicated Physiotherapist with experience across a wide range of clinical settings. At Sublime Care, he supports participants through personalised, client-centred physiotherapy, helping them reach their mobility, rehabilitation, and independence goals.
He has worked with adults and children across the NDIS, Workers Compensation, and Early Intervention frameworks.
Iain previously had a career in architecture, giving him a unique perspective when working with clients and teams. Thoughtful and motivated, Iain brings a calm and compassionate presence to his work.
Services
• Stroke
• Neurological rehabilitation
• Post-operative recovery
• General musculoskeletal care
Louisa | Physiotherapist
Louisa is a Physiotherapist at Sublime Care with experience across private practice and international healthcare settings, supporting both adult and paediatric clients. Prior to moving to Australia, Louisa worked in the United Kingdom supporting individuals with axial and ankylosing spondyloarthritis through tailored aquatic therapy programs.
Outside of work, Louisa enjoys sports, spending time at the beach, and is currently training for the Newcastle Half Marathon.
Services
• Sporting injury rehabilitation
• Post operative rehabilitation
• Neurological rehabilitation
• Rheumatological condition management
• Hydrotherapy
• Pain management
• Strength and mobility development
• Cardiovascular fitness support
Karen | Senior Behaviour Support Practitioner
Karen supports people with disabilities by providing interventions that help them communicate their needs using evidence-based strategies. By understanding the reasons behind challenging behaviours, she is able to improve a participant’s life, build new skills and create supportive environments to reduce reliance on Restrictive Practices.
She holds a Master’s in Special and Inclusive Education, specialising in Emotional Disturbance and Behaviour Problems, and is a Proficient Level Specialist Behaviour Support Practitioner registered with the NDIS Quality and Safeguards Commission.
Karen enjoys spending time with her four children, their partners, and her five grandchildren. She loves spending time at the beach or in her garden when not with her family.
Services
• Functional Behaviour Assessments
• Paediatrics
• Behaviour support plans
• Interim behaviour support plans
• Letters of recommendation
• Training support workers, families, and participants
Noah | Behaviour Support Practitioner
Noah supports people with disabilities by providing interventions that help them communicate their needs using evidence-based strategies. He has over 6 years’ experience working in disability, you justice and the out of home care sector, supporting vulnerable people with a focus on complex behavioural and forensic needs.
He holds a double degree in Criminology and Psychological Science and is a Proficient Level Specialist Behaviour Support Practitioner registered with the NDIS Quality and Safeguards Commission.
Noah uses a trauma informed care approach to build trust, motivation and meaningful engagement. He is a friendly, calm and empathetic practitioner who is solution focused and brings a strong sense of ethical practice to Sublime.
When not working, Noah enjoys keeping active on the local football field and travelling to sporting matches around the country
Services
- • Functional Behaviour Assessments
- • Behaviour Support Plans
- • Interim behaviour support plans
- • Letters of recommendation
- • Training support workers, families and participants
Nic | Service Manager – Supported Home and Community Care
Nic leads our Community and SIL teams, focusing on fostering an inclusive environment that empowers both staff and clients. Nic’s leadership style emphasises collaboration, open communication, and continuous improvement, ensuring that our services are both effective and compassionate.
With over 20 years in the Youth, Disability and community sector, she holds certifications in Frontline Management and Training and Assessment, showcasing her commitment to continuous learning.
When not at work, Nic enjoys upcycling old furniture. She also loves watching or reading a good horror, with Halloween being her time to shine!
Services
• Asset based Community development
• Facilitating training for support staff in professional boundaries, incident report writing and manual handling
• Development of care plans across the NDIS and My Aged Care
• Therapeutic Crisis Intervention
• Rostering and scheduling
Elli | Team Leader NDIS
Elli is a Team Leader at Sublime Care, where she motivates and guides a passionate team of support workers to deliver high quality support services to NDIS participants, helping them work towards and achieve their goals.
She holds a Certificate IV in Community Services and is currently studying a dual diploma in Mental Health and Alcohol and Other Drugs. Elli brings over five years of leadership experience from a residential boarding facility in Far North Queensland, where she supported young people from remote communities to access education, employment, and training as they transitioned into adulthood.
Elli is deeply passionate about helping others reach their potential and finds the greatest reward in seeing participants achieve goals they have worked hard towards.
Outside of work, Elli is a busy mum of two young children and loves spending time outdoors with her family. You’ll often find her swimming, bike riding, exploring, or enjoying personal development through podcasts and reading.
Liam | Team Leader NDIS
Liam brings over 10 years of experience in the disability sector, having worked across a wide range of NDIS services including community access, respite, supported independent living, disability employment services, and school leaver employment supports.
He joined the sector at 18 while looking for a part time job and quickly discovered a lifelong career driven by purpose and passion.
Liam is committed to empowering participants to achieve their goals and values being part of a team that makes a genuine difference in people’s lives.
Outside of work, Liam describes himself as a big nerd who enjoys movies, reading, and gaming. He loves spending time with his partner Emily and their daughter Frankie, and as a family they enjoy heading to the beach together.
Brooke | Team Leader – Clinical
Brooke is a Registered Nurse with four years of experience, having completed her studies at the University of Newcastle. She undertook her graduate program at John Hunter Hospital, completing rotations across a range of specialties including respiratory, dermatology, immunology, neurology, neurosurgery, and trauma orthopaedics. Following her graduate year, Brooke specialised in trauma orthopaedics, where she continued to develop her clinical skills and worked as a Team Leader managing staff and patient care. She is currently completing a postgraduate degree in Clinical Education.
Brooke’s career began as an Assistant in Nursing while studying, with experience in aged care before transitioning to a Disability Support Worker role with Sublime Care. This background gives her a strong understanding of both frontline support and clinical leadership.
Outside of work, Brooke enjoys spending time with friends and family, going to the beach, practising Pilates, and relaxing with a good dose of reality TV.
Jill | Team Leader NDIS
Jillianne is a Team Leader, supporting our staff to deliver quality, person-centred support to people living with disabilities. She works closely with her team to make sure clients feel safe, respected, and supported every day. She is a kind and empathetic soul who is determined to get the best outcomes for participants.
She holds a Certificate IV in Disability and has nearly seven years of experience in the sector, along with a strong background in leadership. Jillianne first entered the industry out of curiosity and quickly found her passion for helping others grow and live meaningful lives.
Outside of work, Jillianne enjoys camping, spending time with family and friends, and exploring new cultures. She’s also known for her skills in the kitchen- Mars Bar Slice, muffins and Scones are a regular in the office!
Services
• High Intensity Supports
• Stroke and Dementia Care
• Implementing BSP plans
• Quad and Paraplegic Care
AGED CARE TEAM
Renee | Care Partner
Renee is a Registered Nurse and was also previously employed as a DSW at Sublime Care, where she garnered valuable expertise in supporting High Intensity Participants.
She has now moved across to our Aged Care Team and plays a vital role in coordinating and supporting our Support at Home Clients. She works with participants to determine what services they wish to receive based on their approved list. From this, she can align with their individual goals and needs, focussing on their individual strengths to promote independence and wellness.
With her wealth of experience, Renee ensures the highest level of care for our clients. Outside of work, Renee is a major socialite, she enjoys going out and attending concerts.
Services
• Wound care and management
• Referrals to specialist services
• Identifying areas of Site risk
• Budget management for Aged Care clients
• Data auditing for clients
Joshua | Roster Coordinator
His role involves building and managing effective staff rosters, carefully matching support workers to clients based on their individual needs, while also factoring in staff availability, qualifications, and continuity of care. Josh is responsible for ensuring participants receive consistent, reliable, and person-centred support.
Joshua holds a Certificate IV in Leadership and Management and is currently studying a Certificate IV in Business. With experience as a Disability Support Worker, along with a strong background in domestic assistance and retail management, Joshua brings a thoughtful and people-focused approach to service coordination.
Outside of work, Joshua enjoys spending time with friends and family, listening to Lady Gaga and known for his sassy sense of humour.
Shontai | Roster Coordinator
In her role, Shontai supports both staff and clients by managing daily emails and phone enquiries, covering shifts, and keeping rosters updated to ensure services run smoothly and reliably.
With a Certificate III in Health Services Assistance and a Diploma of Counselling, Shontai brings a strong foundation of knowledge and experience to her role. She has spent four years working in the disability sector, beginning as a Disability Support Worker before moving into Care Coordination and Roster management. Shontai was inspired to work in this field through her personal experiences of disability and finds great fulfillment in helping others and making a meaningful difference.
Outside of work, Shontai enjoys reading, going for walks, and camping. She has a strong interest in psychology and enjoys learning more about how the brain works.
Chelsy | Roster Coordinator
In her role, Chelsy supports the Aged Care sector by ensuring services are rostered accurately and that each participant receives the care and support they require. She works closely with the team to help maintain consistent, reliable service delivery.
Chelsy brings valuable experience in Workforce Coordination, having completed a People Performance Qualification and previously rostering teams of 60. As this is her first role within the Disability and Aged Care sector, Chelsy is excited to grow her knowledge and develop her skills in this new and meaningful field.
Outside of work, Chelsy enjoys relaxing with a good book and spending time in the kitchen baking desserts for her family.
BUSINESS DEVELOPMENT TEAM
Leanne | Business Development Team Leader
Leanne is our dynamic and creative Business Growth Coordinator. Her role involves generating leads, maintaining strong client relationships, and organising promotional activities. She’s also responsible for driving business expansion by analysing the market, building networks and upskilling the wider team.
Leanne has over 34 years of experience in the Disability and Community Sector, and has worked as a Team Leader, Support Worker and COS.
Outside of work, Leanne cherishes spending time with her family. She enjoys camping and swimming, which provide a refreshing balance to her professional life. Family is the cornerstone of her life, and she deeply values the time spent with them.
Services
• Managing grievances and complaints in a sensitive and timely manner
• Collaboration with stakeholders
• Restrictive Practice and panel meetings
• Frontline Management
• Case Management
Corinne | Intake Coordinator (Support at Home & NDIS)
Corinne supports the intake and onboarding of new participants across both our Support at Home and NDIS services. She works closely with our team to ensure that every new client receives a warm, well-organised, and person-centred introduction to our supports.
Corinne brings valuable experience from her previous work as an Intake Coordinator in the Aged Care and Nursing sectors. Since 2019, she has worked in aged care-specific roles and is now expanding into disability services with the same commitment to compassion and quality.
Outside of work, Corinne enjoys spending time with her family—especially her energetic granddaughter—and taking her much-loved (and delightfully dramatic) French bulldog out for adventures.
Maryia | Intake Administrator
Maryia she supports new participants through a welcoming onboarding process, ensuring they feel informed and supported as they begin accessing the services we provide.
New to the disability and community care sector, Maryia was inspired to follow a path similar to her mother, who worked as a Registered Nurse.
Outside of work, Maryia loves spending time with her nephew, playing video games with friends, and enjoying her monthly Dungeons & Dragons sessions.
Kimberly | Intake Administrator
With over four years of experience in the NDIS sector, Kimberly began her career as a Disability Support Worker before transitioning into administration and team leadership roles within disability and community services. She also holds Mental Health First Aid accreditation and is eager to continue expanding her knowledge, particularly within the aged care space.
Kimberly is passionate about inclusivity, empathy, and helping people access the supports they need to live independently.
Outside of work, she enjoys spending time with friends, watching crime series, getting outdoors, and being around animals, especially Rottweilers.
QUALITY AND CONTROL TEAM
Maddison | Chief Operating Officer
Maddison is responsible for ensuring the organisation is compliant with standards, service quality indicators and legislation. She oversees the operations of Quality Control, Accommodation Services, and Community Care divisions in both Aged Care and NDIS, supporting managers to deliver quality care and ethical practice.
She has a Bachelor of Social Science, majoring in Human Resources Management and Industrial Relations and recently completed a Masters of Human Services and Disability through the University of Newcastle. She has been with the Team since the beginning and is credited to creating platforms for spreading ideas that work.
While not working, Maddison enjoys exploring Newcastle and Lake Macquarie parks and beaches with her fur-children. She also tries to complete her home renovations when she has time.
Kodee | Head of Service & Quality
Kodee is our dedicated Quality Coordinator, and has 12 years’ experience in the Disability Space. She has worked as a support worker, moved into the role of NDIS planner, Team Leader within the Local Area Coordination sector and was Talent sourced as an Ops Manager and COS to work within a local organisation before coming to Sublime.
Within her current role, Kodee is responsible for maintaining our compliance with the NDIS Practice Standards and Aged Care, Service Quality indicators and other relevant legislation. She is knowledgeable in monitoring risk in data and supports the clinical care educator Team.
Currently, she is completing a Double Diploma in Business Compliance and Auditing.
Outside of work, she enjoys spending time with her family, with weekends often including family outings for breakfast or reading fantasy series. She is also an avid CrossFit enthusiast who trains daily and competes in local competitions.
Hanna | Registered Nurse and Clinical Care Educator
Hanna is a Registered Nurse and Clinical Care Educator, currently stepping into the role to support the team while Nurse Maddy is on leave.
She provides clinical training, guidance and person centred care.
With over 10 years’ experience in nursing across large residential facilities, acute and community, her clinical background ensures participants receive high quality and person centred care across the service. She is passionate about empowering people through education and believes in supporting those to live with independence and dignity.
Outside of work, she enjoys camping, trying new cafes and always saying yes to adventure!
Services
• Medication Management
• Complex Bowel Care
• Cathedar Care
• Trachi Care
• Diabetes Management
• Stoma Support
• Epilepsy management
• Care Plans
Maddy | Registered Nurse and Clinical Care Educator (Currently on Maternity Leave 2026)
Maddy is a Registered Nurse and Clinical Care Educator. She brings a wealth of experience across Cardiothoracic and surgical environments and is well equipped to provide exceptional training to our staff to support our high intensity clients. Her responsibilities include clinical advice to Team Leaders and Service Managers, along with collaborating with Quality Coordinators during audits.
In addition to her nursing qualifications, Maddy has completed a Cert IV in Training and Assessment and a Cert IV in Leadership and Management. Maddy is motivated by her passion for teaching others how to provide compassionate and competent care, promoting inclusivity and diversity in the process.
Outside of work, Maddy is a devoted mother of 4- they enjoy swimming and biking along with cherishing these moments with their 2 dogs Poppy and Beeni.
PEOPLE AND CULTURE TEAM
Katharine | People and Culture Advisor
Katharine manages all matters pertaining to Employment relations, WHS, employment, Training, and Compliance. She also provides support, advice, guidance, and continuous improvement in all areas for the People and Culture team. She is particularly skilled in coaching our Snr Team Leaders, leading with empathy and encourages the team to lead with a solution focused vision. She is known for her approachable demeaner and genuine willingness to listen to staff and stakeholders.
She has a Diploma in Human Resource Management, Diploma in Business and Diploma in Management.
While not working Katharine enjoys spending time with friends and family or enjoying the sights of Newcastle and the Hunter Valley.
Joelene | Head of Workforce and Resources
Joelene wears many hats at Sublime Care and is responsible for overseeing Recruitment, Compliance and Business Improvement. She loves the variety of her role and gets satisfaction from developing processes and implementing them across the business. She is also passionate about bringing qualified workers into the organisation to assist with expanding the team’s knowledge base and advocates for the Professional development of all staff.
She has worked in the industry for over 15 years and has completed several Diplomas: Human Resources, Business Compliance, and Quality Auditing. She has been with Sublime for over 5 years and believes her most important work is to develop her staff.
While not working, Joelene is with her family, bushwalking along with her fur babies, or enjoying afternoon naps. She also loves a good survivalist movie paired with a Pinot Noir.
Hannah | Recruitment Team Lead
As a Recruitment Coordinator, Hannah plays a key role in supporting Sublime Care’s strategic workforce growth in the Allied Health space. She is passionate about business development, focusing on building genuine connections with candidates and stakeholders to establish long lasting relationships. From sourcing and attracting top talent to onboarding new hires, Hannah ensures a positive recruitment experience while meeting the evolving staffing needs of Sublime.
Hannah brings with her a broad range of experience from both small and large organisations, where she has held positions across HR, Operations, and Process Improvement . She has a keen interest in AI and how it can add value to an organisation and is currently pursuing studies in Organisational Psychology.
Outside of work, Hannah likes to stay active- you can find her attending park run on Saturday, swimming, or training for her next event. When not exercising, she likes to travel, with her next adventure taking her to the Philippines.
Kymberly | Office Administrator
Kymberly is our Office Administrator at Sublime Care and the first friendly face clients see when visiting the office. She supports the smooth day to day running of the office, including fleet and asset coordination, event organisation, and a wide range of administrative tasks. Kymberly works closely with the People and Culture team to help ensure the office remains welcoming, organised, and thriving.
Kymberly brings over 10 years of administrative experience across a variety of industries. She holds a Certificate III in Business Administration and a Certificate IV in Finance and Mortgage Broking. This is her first role within the disability sector, and she is motivated by a genuine passion for helping others.
Outside of work, Kymberly enjoys spending time gaming on her PC with friends, training her service dog Moose, and working on home renovation projects.