There are two levels of supports for people requiring assistance
with daily activities: Standard and Higher Intensity. High Intensity Supports
are where specialised, more skilled or more experienced support workers may be
required to deliver supports to some participants who need it.
The Higher Intensity Supports is characterized by three levels – all based on the skill and qualifications of the staff members used to deliver supports to participants, allowing for these additional costs for some 1:1 supports.
A higher intensity support may be paid where a participant requires assistance from a support worker with additional qualifications and experience relevant to the participant’s complex needs. For example, when:
• Frequent (at least 1 instance per shift) assistance is required to manage challenging behaviours that require intensive positive behaviour support and/or
• Continual active support is required due to high medical support needs (such as unstable seizure activity or respiratory support.
• Supporting individuals who require rigorous attention to health management, medical, behavior support, or a combination of all three, is included in high intensity supports.
Sublime Care as a registered High-Intensity Support provider:
Sublime Care specialises in High Intensity supports for personal care and community participation. As a registered provider of High-Intensity support services, our workforce has competent skills to provide support under clinical guidance from our team:
• Complex Bowel Care
• Enteral Feeding and Management, including PEG feeding
• Urinary Catheter Care
• Diabetes Management and Subcutaneous Injections
• Day-to-day management of medications
Our support staff can provide these services as they have additional training from a Registered Nurse (RN) and recognised health professionals. This safeguards participants as the staff can skillfully perform clinician tasks within a community setting and have the knowledge, skills and experience to escalate any clinical situations required to promote positive health outcomes for our participants. Sublime Care provides in-house, personalised training for our support staff, and we encourage participants, their circle of support and stakeholders to be involved in this process wherever possible.
Discussing your NDIS needs
Sublime Care provides an obligation-free consultation in the comfort of your own home, with the purpose of listening and understanding your needs. We’ll give you the best choices for your needed support which you can freely explore, choose and control.
Sublime Care provides Community Participation services in the following areas: Hunter Region, Central Coast, Newcastle and Sydney. If you do not see the location where you are looking for a Community Care service, we encourage you to contact us to see if we could coordinate with a community care provider in the location of your choice.
